FAQ
This FAQ accurately reflects the questions that most often come up.
If you don’t have the answer to your question, feel free to contact us.
REGISTRATION
Who can register his or her company?
To register for L’EFFET QUÉBEC: The Export expertise cluster, you need to meet one (1) of the four (4) conditions listed below:
- Your studio is a member of Xn Québec
- Your studio is active in the digital creativity industry but not a member of Xn Québec
- You are a digital artist
- Your company provides services relating to the digital creativity industry
To register for L’EFFET QUÉBEC: The Export expertise cluster, you need to meet one (1) of the four (4) conditions listed below:
- Be a Québec-based company
- Be able to export your products/services
- Have bilingual FR/ENG material
- Have a demo reel
Does my registration come into effect right away?
Your registration comes into effect as soon as it is validated by the team in charge of this project – usually within 24 working hours. You will receive an official confirmation by e-mail to this effect.
What are the benefits of being a part of the export expertise cluster?
As a member of L’EFFET QUÉBEC: The Export expertise cluster, you enjoy the following benefits:
- A showcase card is assigned to you to highlight for skill sets, services, and products
- Your showcase card is for trade commissioners and companies looking for collaboration opportunities and specific skill sets
- You increase your visibility and can find business partners more easily
- As a member of L’EFFET QUÉBEC: The Export expertise cluster, you appear in the search engine designed for companies looking for skill sets and collaboration opportunities
- You get access to a directory of export contacts to facilitate your efforts
- You speed up your growth on the world stage
- You stay up to date on creative industries’ calls for projects, B2B events, and trade and cultural missions
- You enjoy the benefits of industry-wide monitoring and technology watch
How does one become a member of Xn Québec?
To become a member of Xn Québec, go to xnquebec.co and click on Become a member.
COSTS / REFUNDS
How much does registration cost?
- Free of charge for Xn Québec members
- CA$100/year for studios that are not members of Xn Québec, digital artists, and companies connected to the digital creativity industry
- For all (including Xn Québec members and non-members), a PREMIUM option is available for an additional CA$50/year
What are the benefits of registering for the PREMIUM option?
The PREMIUM option is a service that may be added to your initial subscription. Its price is CA$50 a year.
With the PREMIUM option, a resource person is assigned to your company for all your updates (new member, demo-reel renewal, new visuals, new markets, technologies or products, and more).
Thanks to this support, your global showcase is always up to date!
Are fees calculated on a pro rata basis if I join later in the year?
Fees are not calculated on a pro rata basis. Your membership is valid for one (1) year from the time you register.
I paid with my credit card. Will the renewal fees be deducted automatically from my card?
No, renewal fees will not be automatically charged to your credit card. An email is sent to you one month before the end of your one-year registration.
When can I subscribe to the PREMIUM option?
You can subscribe to the PREMIUM option whenever you like – when you register or later.
MY ACCOUNT
How do I connect to my professional account?
Do you already have an account with L’Effet Québec?
You can connect to it by clicking Log In in the site’s main menu (top right).
You don’t already have an account with L’Effet Québec?
You can register your company by clicking Register your company in the site’s main menu (top right). Then select the option that best suits you and follow the indications provided.
Who updates the information in my professional profile?
Have you subscribed to the PREMIUM option?
If you’ve subscribed to the PREMIUM option, simply send your updated information to the resource person at This is Québec assigned to your company. He or she will update your showcase card and professional profile.
You have not subscribed to the PREMIUM option?
You are in charge of updating your information. To do so, you have to Connect to your space in order to access your dashboard, then select Update my profil.
UNSUBSCRIBING
May I withdraw my company from L’EFFET QUÉBEC: The Export expertise cluster?
Yes, you may do so at any time; however, there is no refund for the year in progress.